ActivHR Consulting Ltd
HR teams with no data
Monday, 07 June 2010 14:55

UK companies and HR departments do not have the information they need to make crucial business decisions, new research suggests.

The UK Talent Intelligence Survey from Taleo shows there are significant gaps between the information considered important to decision-making and the data that is available. In all but one type of data, there is a notable gap between the importance UK companies place on certain types of information and the actual access they have to this data.

According to the report, 91% of employers want information on the competency/skills gaps in the workforce but only 55% have access to reliable data in this area.

Nine out of 10 claim it is important to have information on how individual employees' goals are aligned to business but only 57% have access to reliable information. More than eight out of 10 (82%) consider data on succession bench strength is important but only 41% have access to reliable data on it.

The survey, which explores the value that businesses and HR departments place on talent information and its availability, also found a worrying number of companies do not have access to reliable information on crucial workforce issues.

Although most companies measure time to hire, only a third have access to reliable data on the quality of hire and just 55% of companies know if they have the skills to execute their business strategy.

Furthermore, 56% of businesses have no access to reliable data on the top performing employees who are not on any succession plans. Almost half (49%) of all respondents do not have any insight into the number of new hires that leave the company voluntarily within the first year.

Alice Snell, vice president, Taleo Research, said: "Having accurate and accessible information on each employee within a business is a vital part of developing a talent strategy to support the business's wider goals.

"The findings of the UK Talent Intelligence Survey show that managers and HR recognise the need for up-to-date information on all aspects of the workforce; from an employee's previous experiences to their career ambitions and current performance levels. However, this information is not generally available within many UK businesses. It is important to understand that this type of data cannot be collected as an afterthought or as a separate process. It must be captured as part of a business' ongoing talent management processes.

"Businesses can solve this problem by implementing a single, unified talent management system or data model. This kind of system allows users to access and manage talent data as part of the everyday talent management processes of hiring, onboarding, conducting performance reviews and creating development plans for employees."

Source:  David Woods