ActivHR Consulting Ltd
Remote Support

By using our Citrix GoToMeeting remote support assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard and therefore allows us to quickly investigate any problem and resolve it in real time.

More information about GoToMeeting:

The benefits of using GoToMeeting is that the support tool is compact enough that it can be downloaded in minutes from a secure source.

Some other benefits GoToMeeting consists of are the following:

  • Increasing customer satisfaction by providing immediate support
  • Reducing time and money spent on travelling to and from client sites
  • Supporting both Mac and PC users
  • Easy setup and fast connection speeds have the support team in and out of sessions promptly

Clients can rest assured that their data is safe and secure. Screen sharing and remote control of client computers is 100% permission-based, and data is fully encrypted end-to-end using Secure Socket Layers (SSL) and government-approved 128-bit Advanced Encryption Standard (AES) encryption.